Frequently asked questions

Yes — the cathedral interior itself is free to enter. The paid sections are the Museum, the Pórtico da Gloria (medieval portal), the rooftop ascent, and the Tower of Clocks. Our tickets cover these plus skip-the-line access. The Pilgrim's Mass at 12:00 is free for all.

Museum + Pórtico is the base combo — most visitors stop there. Full Combo adds the rooftop + Tower of Clocks, which is the memorable section most pilgrims miss. Reduced is for Compostela-holders (pilgrims), 65+, students, unemployed. Rooftop Only skips the museum if you just want the view.

Rooftop slots: 2+ weeks ahead in July, August, and during Holy Years (2027 next). Museum-only: usually available 24 hours ahead. Pórtico da Gloria: 1 week ahead in peak. Book early if your dates are fixed.

Sometimes — it swings at some Masses but not all. Schedule varies. Your best shot is the 12:00 Pilgrim's Mass on feast days, but even then not guaranteed. Private bookings to have it swung cost €400+.

15 minutes before your timed slot. For the Pilgrim's Mass: 30 minutes early (the nave fills). Morning slots are coolest in summer and quietest overall. Sunset rooftop slots have the best light.

Yes, but it's a guided ascent — steep pitched stone, no barriers on the inside edges. No children under 6, no flip-flops, no vertigo issues. Running shoes mandatory.

Two situations trigger a full refund: (a) we cannot secure your chosen slot, or (b) the cathedral closes the section. Outside those, tickets are non-transferable. Holy Year slots are especially competitive — if you need to change, email us fast.

Cathedral interior fully accessible. Museum has lifts for most (not all) floors. The rooftop is NOT accessible — steps + pitched stone. Contact us for the alternative routes we can arrange.